FAQ

 

Q: Does Holiday Springs waterpark have Wi-Fi?
A: No the park is not equipped with public Wi-Fi

Q: May I wear a T-Shirt or water shoes?
A: Shoes and T-shirts can be worn in the park and on most attractions but NOT ON WATER SLIDES

Q: How may I sponsor or partnership with Holiday Springs?
A: For partnership of sponsorship opportunities, please contact Darrell Magee at 870-772-2200 or E-Mail to DarrellM@Holidayspringswaterpark.com 5501 Crossroads Parkway Texarkana, AR 71854

Q: May my band play at Holiday Springs?
A: Anyone interested in Holiday Springs Summer entertainment lineup should submit a demo CD along with a media kit to Marketing and Promotions sales@holidayspringswaterpark.com 5501 Crossroads Parkway, Texarkana, AR 71854

Q: Where is Holiday Springs Waterpark?
A: 5501 Crossroads Parkway Texarkana, AR 71854

Q: Does Holiday Springs have a Rain Policy?
A: If it rains continuously for 60 minutes, or if the attractions are closed due to bad weather, all paid guests will receive a complimentary ticket good for any normal operating day through this Labor Day. Make sure to keep your receipt and go to customer service. YOU MUST PRESENT YOUR PROOF OF PURCHASE TO RECEIVE THE FREE TICKET. Guarantee excludes season passes and rain or bad weather starting after 4:00pm.

Q: Is there a lost and found?
A: The water park has a Lost and Found department located at the front gate. Due to the high volume, lost item reports are only kept active for seven days. Holiday Springs is not responsible for lost, missing or stolen property or items.

Q: I am not going to swim. Do you have a spectator rate?
A: Holiday Springs is a participatory park and therefore, we do not offer a discount for those who choose not to swim.

Q: Is there a Refund Policy?
A: Holiday Springs has a no refund policy. Day Tickets and Season Passes are valid all season and can be used any regular operation Day.

Q: What is Holiday Springs personal ice cooler policy?
A: No coolers will be allowed inside the park. No outside Food or Drinks will be allowed in the park.

Q: Does Holiday Springs have a First Aid station?
A: Yes Holiday Springs has a First Aid Station & all Lifeguards and Water Staff if trained in CPR/AED & First Aid

Q: What is your donation policy?
A: Please click here to read all about the Holiday Springs Donation Policy.